ONLINE STORE frogum-shop.pl

TABLE OF CONTENTS:
1. GENERAL PROVISIONS
2. GROUNDS FOR DATA PROCESSING
3. PURPOSE, BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE
4. RECIPIENTS OF DATA IN THE ONLINE STORE
5. PROFILING IN THE ONLINE STORE
6. THE RIGHTS OF THE PERSON WHO THE DATA CONCERNS
7. COOKIES IN THE ONLINE STORE AND ANALYTICS
8. FINAL PROVISIONS

1. GENERAL

1.1. This privacy policy of the Online Store is for informational purposes, which means that it does not constitute a source of obligations for Service Recipients or Customers of the Online Store. The privacy policy primarily contains the rules regarding the processing of personal data by the Administrator in the Online Store, including the basis, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store.

1.2. The administrator of personal data collected via the Online Store is FROGUM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Grodzisk Mazowiecki (registered office and delivery address: ul. Cieszyńska 22, 05-825 Grodzisk Mazowiecki); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000963251; registry court where the company's documentation is kept: District Court for the Capital City of Warsaw Warsaw in Warsaw, 390th Commercial Division of the National Court Register; share capital in the amount of: PLN 000; NIP: 5291807370; REGON: 362379750, contact@frogum-shop.pl, telephone number: +48 22 724 38 03 and fax number: +48 22 724 38 03 - hereinafter referred to as the "Administrator" and being at the same time the Online Store Service Provider and the Seller.

1.3. Contact details of the data protection officer appointed by the Administrator: Patrycja Frontczak-Kopeć, e-mail address: frogum@frogum.com.

1.4. Personal data in the Online Store are processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and regarding free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as "GDPR" or "GDPR Regulation". The official text of the GDPR Regulation: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679

1.5. Using the Online Store, including making purchases, is voluntary. Similarly, the provision of personal data by the Service User or Customer using the Online Store is voluntary, subject to two exceptions: (1) concluding contracts with the Administrator - failure to provide, in the cases and to the extent indicated on the Online Store website and in the Online Store Regulations and this privacy policy, personal data necessary to conclude and perform the Sales Agreement or the contract for the provision of Electronic Services with the Administrator results in the inability to conclude this contract. In such a case, providing personal data is a contractual requirement and if the data subject wants to conclude a contract with the Administrator, he or she is obliged to provide the required data. Each time, the scope of data required to conclude a contract is previously indicated on the Online Store website and in the Online Store Regulations; (2) statutory obligations of the Administrator - providing personal data is a statutory requirement resulting from generally applicable legal provisions imposing an obligation on the Administrator to process personal data (e.g. data processing for the purpose of keeping tax or accounting books) and failure to provide them will prevent the Administrator from fulfilling these obligations.

1.6. The Administrator takes special care to protect the interests of persons whose personal data he processes, and in particular he is responsible and ensures that the data he collects are: (1) processed lawfully; (2) collected for specified, lawful purposes and not subjected to further processing incompatible with these purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) stored in a form enabling identification of data subjects for no longer than necessary to achieve the purpose of processing and (5) processed in a way that ensures appropriate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures.

1.7. Taking into account the nature, scope, context and purposes of processing as well as the risk of violating the rights or freedoms of natural persons with different probability and severity of the threat, the Administrator implements appropriate technical and organizational measures so that the processing takes place in accordance with this regulation and to be able to prove it. These measures are reviewed and updated as necessary. The administrator uses technical measures to prevent the acquisition and modification of personal data sent electronically by unauthorized persons.

1.8. All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Store, Electronic Service) should be understood in accordance with their definition contained in the Online Store Regulations available on the Online Store website.

2. GROUNDS FOR DATA PROCESSING

2.1. The administrator is entitled to process personal data in cases where - and to the extent that - at least one of the following conditions is met: (1) the data subject has consented to the processing of his or her personal data for one or more specific purposes; (2) processing is necessary for the performance of a contract to which the data subject is party, or to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary to fulfill the legal obligation imposed on the Administrator; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Administrator or by a third party, except for situations where these interests are overridden by the interests or fundamental rights and freedoms of the data subject, requiring protection of personal data, in particular when the data subject is a child.

2.2. The processing of personal data by the Administrator requires each time at least one of the grounds indicated in point. 2.1 privacy policy. The specific basis for the processing of personal data of Service Recipients and Online Store Customers by the Administrator is indicated in the next point of the privacy policy - in relation to the given purpose of processing personal data by the Administrator.

3. PURPOSE, BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE

3.1. Each time, the purpose, basis and period as well as the recipients of personal data processed by the Administrator result from the actions taken by a given Service Recipient or Customer in the Online Store or by the Administrator. For example, if the Customer decides to make purchases in the Online Store and chooses personal collection of the purchased Product instead of a courier shipment, his or her personal data will be processed in order to execute the concluded Sales Agreement, but will no longer be made available to the carrier carrying out the shipment on behalf of the Administrator.

3.2. The administrator may process personal data as part of the Online Store for the following purposes, on the basis and during the periods indicated in the table below:

Purpose of data processing
Legal basis for data processing
Data storage period
Performance of the Sales Agreement or contract for the provision of Electronic Services or taking action at the request of the data subject, before concluding the above-mentioned contracts
Article 6 (1) XNUMX lit. b) GDPR Regulations (performance of the contract) - processing is necessary for the performance of the contract to which the data subject is a party, or to take action at the request of the data subject, before concluding the contract

The data is stored for the period necessary to perform, terminate or otherwise terminate the concluded Sales Agreement or contract for the provision of Electronic Services.
direct marketing
Article 6 (1) XNUMX lit. f) GDPR Regulations (legitimate interest of the administrator) - processing is necessary for purposes resulting from the legitimate interests of the Administrator - consisting in caring for the interests and good image of the Administrator, its Online Store and striving to sell Products

The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject due to the economic activity conducted by the Administrator. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for a Sales Agreement - two years).
The administrator may not process data for the purpose of direct marketing in the event of an effective objection in this regard by the data subject.
Marketing
Article 6 (1) XNUMX lit. a) GDPR Regulations (consent) - the data subject has consented to the processing of his personal data for marketing purposes by the Administrator

The data is stored until the data subject withdraws his consent for further processing of his data for this purpose.
Expressing an opinion on the concluded Sales Agreement by the Customer
Article 6 (1) XNUMX lit. a) GDPR Regulations - the data subject has consented to the processing of his personal data in order to express an opinion

The data is stored until the data subject withdraws his consent for further processing of his data for this purpose.
Bookkeeping
Article 6 (1) 74 lit. c) Regulations of the GDPR in connection with joke. 2 sec. 30 of the Accounting Act, i.e. of January 2018, 2018 (Journal of Laws of 395, item XNUMX, as amended) - processing is necessary to fulfill the legal obligation incumbent on the Administrator

The data is stored for the period required by law requiring the Administrator to store tax books (until the expiry of the accounting records (5 years from the beginning of the year following the financial year to which the data relates).
Determining, investigating or defending claims that may be raised by the Administrator or which may be raised against the Administrator
Article 6 (1) XNUMX lit. f) GDPR Regulations (legitimate interest of the administrator) - processing is necessary for purposes arising from the legitimate interests of the Administrator - consisting in establishing, investigating or defending claims that may be raised by the Administrator or which may be raised against the Administrator

The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims that may be raised against the Administrator (the basic limitation period for claims against the Administrator is six years).
Using the website of the Online Store and ensuring its proper operation
Article 6 (1) XNUMX lit. f) GDPR Regulations (legitimate interest of the administrator) - processing is necessary for purposes arising from the legitimate interests of the Administrator - consisting in running and maintaining the Online Store website
The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject due to the economic activity conducted by the Administrator. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for a Sales Agreement - two years).
Keeping statistics and traffic analysis in the Online Store
Article 6 (1) XNUMX lit. f) GDPR Regulations (legitimate interest of the administrator) - processing is necessary for purposes arising from the legitimate interests of the Administrator - consisting in keeping statistics and analyzing traffic in the Online Store in order to improve the functioning of the Online Store and increase the sale of Products
The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator's claims against the data subject due to the economic activity conducted by the Administrator. The limitation period is specified by law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for a Sales Agreement - two years).

4. RECIPIENTS OF DATA IN THE ONLINE STORE

4.1. For the proper functioning of the Online Store, including the implementation of concluded Sales Agreements, it is necessary for the Administrator to use the services of external entities (such as e.g. software supplier, courier or payment processor). The Administrator only uses the services of such processors who provide sufficient guarantees of implementing appropriate technical and organizational measures so that the processing meets the requirements of the GDPR and protects the rights of data subjects.

4.2. The transfer of data by the Administrator does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy - the Administrator provides data only when it is necessary to achieve a given purpose of personal data processing and only to the extent necessary to achieve it. For example, if the Customer uses a personal pickup, his data will not be transferred to the carrier cooperating with the Administrator.

4.3. The personal data of the Service Users and Customers of the Online Store may be transferred to the following recipients or categories of recipients:

1.1.1. carriers / forwarders / courier brokers - in the case of a Customer who uses the Online Store to deliver the Product by post or courier, the Administrator makes the collected personal data of the Customer available to the selected carrier, forwarder or intermediary carrying out shipments on behalf of the Administrator to the extent necessary to complete the delivery of the Product To the customer.
1.1.2. entities handling electronic or payment card payments - in the case of a Customer who uses the Online Store's electronic or payment card payment method, the Administrator provides the Customer's collected personal data to the selected entity handling the above payments in the Online Store at the request of the Administrator to the extent necessary to handle the payment made by the Customer .
1.1.3. lending entities/lessors - in the case of a Customer who uses the installment or leasing payment method in the Online Store, the Administrator provides the Customer's collected personal data to the selected lender or lessor servicing the above payments in the Online Store at the request of the Administrator to the extent necessary to handle payments made by Customer.
1.1.4. providers of the opinion survey system - in the case of a Customer who has agreed to express an opinion on the concluded Sales Agreement, the Administrator makes the collected personal data of the Customer available to the selected entity providing the system of opinion surveys on the concluded Sales Agreements in the Online Store at the request of the Administrator to the extent necessary for the Customer to express an opinion on the concluded Sales Agreement. using the opinion survey system.
1.1.5. service providers providing the Administrator with technical, IT and organizational solutions, enabling the Administrator to conduct business activities, including the Online Store and the Electronic Services provided through it (in particular computer software providers for running the Online Store, e-mail and hosting providers and software management software providers) company and providing technical assistance to the Administrator) - the Administrator provides the collected personal data of the Customer to a selected supplier acting on his behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
1.1.6. providers of accounting, legal and advisory services providing the Administrator with accounting, legal or advisory support (in particular an accounting office, law firm or debt collection company) - the Administrator makes the collected personal data of the Customer available to a selected supplier acting on its behalf only in the case and to the extent necessary to complete a given task. the purpose of data processing in accordance with this privacy policy.
1.1.7. providers of social plug-ins, scripts and other similar tools placed on the Online Store's website that enable the browser of a person visiting the Online Store's website to download content from the providers of the mentioned plug-ins (e.g. logging in using login details to a social networking site) and transmitting the visitor's personal data to these providers for this purpose , including:
1.1.7.1. Meta Platforms Ireland Ltd. - The Administrator uses Facebook social plug-ins on the Online Store website (e.g. Like button, Share or logging in using Facebook login details) and therefore collects and shares personal data of the Service User using the Store website Internet to Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) to the extent and in accordance with the privacy principles available here: https://www.facebook.com/about/privacy/ (this data includes information about activities on the Online Store website - including information about the device, visited websites, purchases, displayed advertisements and how to use the services - regardless of whether the Service User has a Facebook account and is logged in to Facebook).

5. PROFILING IN THE ONLINE STORE

5.1. The GDPR requires the Administrator to provide information about automated decision-making, including profiling, as referred to in Art. 22 section 1 and 4 of the GDPR, and - at least in these cases - important information about the principles of their implementation, as well as the importance and expected consequences of such processing for the data subject. With this in mind, the Administrator provides information regarding possible profiling in this point of the privacy policy.

5.2. The Administrator may use profiling in the Online Store for direct marketing purposes, but decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using Electronic Services in the Online Store. The effect of using profiling in the Online Store may be, for example, granting a given person a discount, sending him a discount code, reminding him about unfinished purchases, sending a Product proposal that may correspond to the interests or preferences of a given person or proposing better conditions compared to the standard offer of the Online Store. . Despite profiling, a given person can freely decide whether he or she wants to take advantage of the discount obtained in this way or better conditions and make a purchase in the Online Store.

5.3. Profiling in the Online Store involves the automatic analysis or forecast of a given person's behavior on the Online Store's website, e.g. by adding a specific Product to the cart, browsing the page of a specific Product in the Online Store, or by analyzing the previous history of purchases made in the Online Store. The condition for such profiling is that the Administrator has the personal data of a given person in order to be able to send him, for example, a discount code.

5.4. The data subject has the right not to be subject to a decision which is based solely on automated processing, including profiling, and produces legal effects or significantly affects that person.

6. THE RIGHTS OF THE PERSON WHO THE DATA CONCERNS

6.1. The right of access, rectification, restriction, deletion or transfer - the data subject has the right to request from the Administrator access to his or her personal data, rectification, deletion ("right to be forgotten") or limitation of processing and the right to object to processing, and also has the right to transfer his data. Detailed conditions for exercising the above-mentioned rights are indicated in Art. 15-21 of the GDPR Regulations.

6.2. The right to withdraw consent at any time - a person whose data is processed by the Administrator on the basis of consent (pursuant to Article 6(1)(a) or Art. 9 section 2 letter a) of the GDPR), the data subject has the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal.

6.3. The right to lodge a complaint with the supervisory authority - the person whose data is processed by the Administrator has the right to lodge a complaint with the supervisory authority in the manner and manner specified in the provisions of the GDPR Regulation and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Personal Data Protection Office.

6.4. The right to object - the data subject has the right to object at any time - for reasons related to his or her particular situation - to the processing of his or her personal data based on Art. 6 section 1 letter e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In such a case, the Administrator is no longer allowed to process this personal data, unless he demonstrates the existence of valid legally justified grounds for processing, overriding the interests, rights and freedoms of the data subject, or grounds for establishing, pursuing or defending claims.

6.5. The right to object to direct marketing - if personal data are processed for the purposes of direct marketing, the data subject has the right to object at any time to the processing of his or her personal data for the purposes of such marketing, including profiling, to the extent that what processing is related to such direct marketing.

6.6. In order to exercise the rights referred to in this point of the privacy policy, you can contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator's address indicated at the beginning of the privacy policy or using the contact form available on the Online Store website.

7. COOKIES IN THE ONLINE STORE AND ANALYTICS

7.1. Cookie files (cookies) are small text information in the form of text files, sent by the server and saved on the side of the person visiting the Online Store website (e.g. on the hard drive of a computer, laptop, or on the memory card of a smartphone - depending on what device it uses visiting our Online Store). Detailed information on Cookies, as well as the history of their creation can be found, among others here: https://pl.wikipedia.org/wiki/HTTP_cookie.

7.2. Cookies that may be sent by the Online Store website can be divided into different types, according to the following criteria:
Due to their supplier:
1) own (created by the Administrator's Online Store website) and
2) belonging to persons / third parties (other than the Administrator)
Due to their storage period on the device of the person visiting the website of the Online Store:
1) session (stored until logging out of the Online Store or turning off the web browser) and
2) permanent (stored for a specified period of time, defined by the parameters of each file or until they are manually deleted)
Due to the purpose of their use:
1) necessary (enabling the proper functioning of the Online Store website),
2) functional / preferential (enabling the adjustment of the Online Store website to the preferences of the website visitor),
3) analytical and performance (collecting information on how to use the Online Store website),
4) marketing, advertising and social networks (collecting information about the person visiting the website of the Online Store in order to display advertisements to that person, personalize them, measure the effectiveness and conduct other marketing activities, including on websites separate from the Online Store website, such as social networks or other websites belonging to the same advertising networks as the Online Store)

7.3. The administrator may process the data contained in cookies when visitors use the website of the Online Store for the following specific purposes:

Purposes of using cookies in the Administrator's Online Store
– identifying Service Users as logged in to the Online Store and showing that they are logged in (cookies required)

– remembering Products added to the cart in order to place an Order (necessary Cookies)

– remembering data from completed Order Forms, surveys or login details to the Online Store (essential and/or functional/preferential Cookies)

– adapting the content of the Online Store website to the individual preferences of the Service User (e.g. regarding colors, font size, page layout) and optimizing the use of the Online Store websites (functional/preference cookies)

- keeping anonymous statistics showing how the Online Store website is used (analytical and performance cookies)

– displaying and rendering ads, limiting the number of ad views and ignoring ads that the Service User does not want to see, measuring the effectiveness of ads, as well as personalizing ads, i.e. examining the behavioral characteristics of people visiting the Online Store through anonymous analysis of their activities (e.g. repeated visits to specific pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites in the advertising network of Google Ireland Ltd. and Facebook, i.e. Meta Platforms Ireland Ltd. ( marketing, advertising and social cookies)

7.4. Checking in the most popular web browsers which cookies (including the period of operation of cookies and their supplier) are currently sent by the website of the Online Store is possible in the following way:

In Chrome:
(1) in the address bar, click on the padlock icon on the left, (2) go to the "Cookies" tab.
In the Firefox browser:
(1) in the address bar, click on the shield icon on the left, (2) go to the "Allowed" or "Blocked" tab, (3) click on the 'Cross-site tracking cookies', 'Social trackers' or 'Tracked content' box
In Internet Explorer:
(1) click the "Tools" menu, (2) go to the "Internet options" tab, (3) go to the "General" tab, (4) go to the "Settings" tab, (5) click the "View files" box
In the Opera browser:
(1) in the address bar, click on the padlock icon on the left, (2) go to the "Cookies" tab.
in the Safari browser:
(1) click the "Preferences" menu, (2) go to the "Privacy" tab, (3) click on the "Manage website data" box
Regardless of the browser, using the tools available, for example, on the website: https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/

7.5. By default, most web browsers available on the market accept cookies by default. Everyone has the option to define the terms of using cookies using the settings of their own web browser. This means that you can, for example, partially limit (e.g. temporarily) or completely disable the option of saving Cookies - in the latter case, however, it may affect some of the functionalities of the Online Store (for example, it may be impossible to pass the Order path through the Order Form due to for not remembering the Products in the basket during the next steps of placing the Order).

7.6. The web browser settings in the field of cookies are important from the point of view of consent to the use of cookies by our Online Store - in accordance with the law, such consent may also be expressed through the settings of the web browser. Detailed information on changing cookie settings and their self-removal in the most popular web browsers is available in the help section of the web browser and on the following pages (just click on the link):

in the Chrome browser
in Firefox 
in Internet Explorer
in the Opera browser
in the Safari browser
in the Microsoft Edge browser

7.7. The Administrator may use the Google Analytics and Universal Analytics services provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) in the Online Store. These services help the Administrator keep statistics and analyze traffic in the Online Store. The collected data is processed as part of the above services to generate statistics helpful in administering the Online Store and analyzing traffic in the Online Store. This data is aggregated. Using the above services in the Online Store, the Administrator collects data such as the sources and medium of obtaining people visiting the Online Store and how they behave on the Online Store's website, information about the devices and browsers from which they visit the website, IP and domain, geographical data and demographic data ( age, gender) and interests.

7.8. It is possible for a given person to easily block sharing information with Google Analytics about their activity on the Online Store website - for this purpose, you can, for example, install a browser add-on provided by Google Ireland Ltd. available here: https://tools.google. com/dlpage/gaoptout?hl=en.

7.9. Due to the possibility for the Administrator to use advertising and analytical services provided by Google Ireland Ltd. in the Online Store, the Administrator indicates that full information on the principles of processing data of persons visiting the Online Store (including information saved in Cookies) by Google Ireland Ltd. can be found in the privacy policy of Google services available at: https://policies.google.com/technologies/partner-sites.

8. FINAL PROVISIONS

The Online Store may contain links to other websites. The Administrator encourages you to read the privacy policy established there after going to other websites. This privacy policy applies only to the Administrator's Online Store.